Hello
My name is Chuck, and I am the Customer Support Team Lead here at Subimods. I am sorry to hear about the issue you are having with your Verus Louver Kit. I do not see a ticket in our system referring to this issue. Have you by any chance reached out to us? Not a problem if you have not, I would just like to make sure I have all our communication in one spot if you have.
I would be happy to look into this further for you, and I assure you, I will work with you to get this taken care of. Please note that if you have not reached out to the support team, we do ask that, prior to leaving a review, you speak with a support team member so that we have an opportunity to work with you and resolve the issue.
I look forward to hearing from you.
Regards,