Hello Tom,
Thank you for taking the time to leave your feedback. We are very sorry to hear that the endlink failed on your first drive. That is certainly not the experience we want for our customers. We are glad our team was able to resolve the issue quickly and issue your refund right away.
Please know that while product defects can occasionally happen, we always stand behind our customers and work to make things right as soon as possible. We appreciate your understanding and the opportunity to correct the situation.
Regards,