Contact Us

Contact Us

Reach our team by live chat, email, phone, or visit the Bloomfield retail store — then send a message with the form.

How to reach us

Contact options

Live Chat

Our live chat is operational from 10 AM to 6 PM EST Monday through Friday
Great for checking stock on products!
Easy for checking order statuses and expected ship dates.
Click the “chat” button on the bottom right of your screen to get started.

Email

Available 10 AM–6 PM Monday–Friday
Best for returns, accounting, or detailed order issues
We typically reply within 24 hours
Fill out the contact box—or email us directly at support@subimods.com

Phone

Available 10 AM–6 PM Monday–Friday
Quickest way for time-sensitive requests
If your issue requires a written record (e.g. manufacturer input), we may switch to email
Call us at +1-860-291-0015

Retail Store

9 Old Windsor Road Unit B, Bloomfield, CT 06002
Open 10 AM–6 PM Monday–Friday (closed weekends)
Come browse our selection in person
To confirm availability of a specific part before visiting, call or email ahead
In-store financing available via Katapult
We also accept returns for online orders at our CT location

Send a message

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Address: 9 Old Windsor Road, Unit 9B, Bloomfield, CT 06002
Email: support@subimods.com
Phone: 860-291-0015