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LIVE INVENTORY DISABLED: DELAYS FROM GLOBAL SUPPLY CHAIN ISSUES ARE OCCURRING - (CLICK HERE FOR MORE DETAILS)
LIVE INVENTORY DISABLED: DELAYS FROM GLOBAL SUPPLY CHAIN ISSUES ARE OCCURRING - (CLICK HERE FOR MORE DETAILS)

Contact Us

Subimods is centrally located in Bloomfield Connecticut, about 15 minutes north of our capital Hartford, CT. Our Bloomfield location is not only a distribution point for thousands of online orders monthly but serves are a retail showroom where local customers can come in and interact with the parts they see online. Our helpful team of Subaru enthusiast have years of aftermarket experience and are here ready to assist you! 

For customers who are not local to Connecticut don't worry, the same group of helpful enthusiast standing by ready to take your inquiries! Our team can handle everything from technical questions, help with placing an order, product recommendations and all questions related to support for previously placed orders. 

You can contact our team on a variety of methods that best suite your preferences. Please review the sections below and their specifications to determine which avenue best meets your needs! 

Live Chat: 
  • Our live chat is operational from 10AM to 6PM EST Monday through Friday
  • Great for checking stock on products! 
  • Easy for checking order statuses and expected ship dates.
  • You can reach out to our live chat operators by clicking the "chat" button on the bottom right hand side of your screen! 
Email:
  • Our customer support team is available to handle email requests from 10AM to 6PM Monday through Friday!
  • Email is the best way to communicate with our team for issues relating to returns, accounting or other order related issues!
  • Our team is usually able to respond to all inquires within 24 hours.
  • You can reach out to our support team by filling out the contact box below or by emailing us directly at support@subimods.com
Phone: 
  • Our customer support team is available to handle phone requests from 10AM to 6PM Monday through Friday!
  • Phone calls are a quick way to handle straight forward requests that are of the most time sensitive nature. 
  • Our team may request that due to the nature of your request or the severity of the situation that the call be adjusted to an email so we have a proper written record should we need to involved a third party. For example should you be experiencing a technical issue which requires input from the manufacturer, we would recommend adjusting our contact method to email to ensure we provide the most rapid resolution possible. 
  • You can reach out to us via phone at +1-860-291-0015.
Retail Store: 
  • Our retail store is located at 9 Old Windsor Road Unit B, Bloomfield, CT 06002. 
  • Our retail store is open from 10AM to 6PM Monday through Friday, we are NOT open Saturday or Sundays
  • Our retail store is open for all members of the public to come in and look at our wide selection of products.
  • Due to the nature of our inventory management some products may not be available at the retail store. If you are a looking to pick up something specific from our retail store we recommend reaching out to our customer support team via phone at +1-860-291-0015 or via email at support@subimods.com to first confirm it is available. 
  • Subimods offers a unique in store financing program by ACIMA®, customers of the retail store are encouraged to take advantage of these in store specific programs! 
  • Our CT location also accepts returns for online orders, if you are local to our Bloomfield, CT location and would like to drop your return